020 8371 7810 For out of office hours, please contact individual care homes.

Our Homes Are Open And We Are Welcoming New Residents

We are pleased to soon be able to welcome visitors back to our Care Homes as the Government’s new rapid lateral flow C-19 test is made available to us. This new test is truly welcome as loved ones have not been able to meet properly for a long time, however its roll-out will take time. Throughout the coming weeks, Resident safety and infection control will remain our top priority. There will be a lot of family members wanting to visit Residents, so all visits will need to be pre-booked with your local Home and will be subject to local public health authority controls, the Home’s local circumstances and dynamic risk assessment. Please support our dedicated teams as they strive to balance visits with the continued smooth running of our Homes.

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Cloisters Residential and Nursing Care Home

Home Manager - Sharon Stringer

70 Bath Road, Hounslow, London, TW3 3EQ

0208 538 0410

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Welcome to Cloisters Residential and Nursing Care Home

Cloisters is a purpose-built care home with nursing, located in a prime residential area in the London Borough of Hounslow. To the rear of the property are two attractive, landscaped garden areas including a secure garden for dementia residents. Cloisters is registered as a care home specialising in Dementia and Nursing care.

Types of Care

Convalescence

Dementia and General Nursing

Palliative

Parkinson's

Accommodation

At Cloisters Nursing home we make sure to keep everyone happy and comfortable. One of the ways in which we do this is to offer your loved ones the best accomodation that we can.

57 comfortable bedrooms, some rooms suitable for couples and most en suite
Good access for disabled residents, including toilets and bathrooms
Spacious lounges and dining area giving choice for activity, relaxation and enjoying meals
Television points within bedrooms
Windows and doors with safety features
Residents are encouraged to personalise their room within Health & Safety Regulations
Sensory room

Health and Wellbeing

The health and wellbeing of our residents is a priority. We make sure we reach our goal by ensuring:

Individualised Personal Care Plans
A daily varied menu of fresh, nutritious food, catering for special dietary and cultural needs.
Birthday and special events celebrated with relatives/friends.
Professional services from general practitioners/dentists/ opticians.
Religious needs catered for through visits by clergy of residents’ choice.

Activities

Cloisters has a range of activities to take part in, all of which are varied to suit the needs of each of our residents. Some of our more popular activities include:

Art and crafts workshops
Regular music and dance activities
Seasonal events such as Summer and Christmas fete
Bingo, concerts and quizzes
Hairdressing
In-house shop
Physiotherapy
Occupational therapy
Manicure and pedicure
Aromatherapy
Regular outings to performances, picnics and restaurants

How to complain if you are not happy

If you are not happy with anything whilst living here please tell one of the staff. We will try our very best to sort this out for you.

How to Complain

Advinia Healthcare Ltd

Advinia Health Care Limited, Gateway House 1st Floor, 324 Regents Park Road, London N3 2LN

Tel: 020 8371 7810
Fax: 020 8343 3845
Email: admin.team@advinia.com

Registered with the Care Quality Commission (CQC)

Advinia Healthcare is registered and regulated by the CQC.
For all of the latest inspection reports please refer to the individual homes.

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